Our custom-built dictation APP links to this Laravel-built online portal, where KMS staff and their client clinicians can manage transcriptions and dictations. The firm’s typists can set their availability, while the KMS PAs assign dictations ready for transcription and these are swiftly returned to the doctors: the whole process has to be completed within 48 hours!
Storing, referencing and retrieving important clinical data is a challenging task, especially when that data begins its life as an audio file which must be transcribed before being securely saved on a database then edited and exported. Their previous app periodically lost files while uploading, which was embarassing for the business and, combined with the increased GDPR compliance, the move to a more reliable system was inevitable. After consulting KMS, Evolve was able to streamline the process, and develop this portal increasing their oversight through flexible reporting.
Administration of these complicated clinical notes and dictations was a main priority. A clear system of filterable data was brought together under a unique dashboard, allowing defined user roles to add, upload and edit patient notes and dictations whilst easily retrieving information and downloading reports to a specified date range.